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FAQ

Every question answered

Here you find our most asked questions. No answer on you question? Visit our contact page. We’re here to help!

FAQ

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Is your question not listed or is the answer not quite clear? Then let us know and contact us.

FAQ

How does the booking process work?

Visit our How we work page to get the idea.

Can I combine the Netherlands with other countries?

As we are a team with Buitengewoon Reizen we can offer the rest of Europe in your stay as well.

Can I just book my stay and equipment despite Covid?

Of course! Book your stays and everything else you need. We've got a carefree cancellation policy.

Can I request anything that's not on the website

Yes you can. And we will help you. In fact (almost) anything is possible.

Why are there no other destinations specified?

This is a new and upgraded website and it's work in progress. We're adding new and existing destinations in the near future.

Is the Netherlands accessible for people with a disability?

This is a very difficult question to answer. Accessibility involves particular places and people. It can not be generalized for a country, city, neighborhood or even a building. Each person needs different kinds of access. A person can have a physical disability, visual or hearing impairment, be chronically sick, be pregnant, be short or tall, be senior, have children or carry heavy bags.

I have access needs, can I travel to the Netherlands by myself?

Accessible Travel Netherlands wants to encourage and support people with less mobility to travel individually. For this reason we organize accommodation, transport, tours and excursions that fit your access needs. Additionally, we can arrange mobility equipment that will be delivered at your accommodation.

Does Accessible Travel Netherlands only provide information?

No, we are specialized in organizing holidays for people with access needs. If you need help arranging your accommodations, transport and activities in the Netherlands: please contact us by e-mailing to info@accessibletravel.nl.

How can I be sure to trust the information given on Accessibletravelnl.com?

We only give objective information and don't try to make a certain place appear better accessible than it actually is. Every location is examined personally or by someone instructed to examine a location. Additionally, we always make pictures at the locations we visit so we can provide you with the pictures if you wish.

Is the Rijksmuseum accessible for wheelchairs?

The interior of the rijksmuseum is accessible for people with strollers, wheelchairs and electric wheelchairs. The Rijksmuseum does not allow scooters to go into the museum. At the entrance wheelchairs are available for use. For people that can not visit the museum independently, an assistant can enter the museum for free. The Rijksmuseum allows guide dogs and offers audiotours. Buggies for small children are also available for use at the entrance.

Is the Van Gogh Museum accessible for wheelchairs?

The interior of the Van Gogh Museum is accessible for people with strollers and wheelchairs. The museum has elevators and no bumps. At the entrance you will find a wheelchair elevator. The museum offers audiotours and allows guide dogs.

Is the Rembrandt house accessible with a wheelchair?

Yes, you will find a platform lift for wheelchair users at the entrance of the Rembrandthuis. Most levels and rooms can be reached by elevator, but not all. Despite the fact that the museum is not perfectly accessible, the Rembrandthuis is definately worth a visit for people with limited mobility.

Is the canal cruise accessible for wheelchair users?

Yes, a maximum of 4 wheelchairs are allowed on the canal cruise. For more information visit the page Canal cruise in Amsterdam.

Is bus 858 to Keukenhof accessible for wheelchair users?

Bus 858 from Schiphol Airport to Keukenhof is wheelchair accessible. You can enter the bus at the middle entrance. You will need some help to get into the bus, because the platform is not on the same height as the entrance of the bus. The difference is about 10 to 15 cm. If you are traveling by yourself, you can ask another traveler or the driver to help you enter the bus. In the part where you enter the bus is also space for a wheelchair user. The bus ride from Schiphol Airport to Keukenhof takes approximately 30 minutes. If you want to book a wheelchair accessible taxi to Keukenhof, please go to ' Transfer to Keukenhof'.

Can I visit your company?

More than welcome! Visit us in Zwolle (perhaps the most beautiful city in the world). We're happy to meet you.