Every question answered

Here you find our most asked questions. No answer on you question? Visit our contact page. We’re here to help!


Dual toon pijltje rechts

Is your question not listed or is the answer not quite clear? Then let us know and contact us.


How does the booking process work?

Visit our How we work page to get the idea.

Can I combine the Netherlands with other countries?

Absolutely! We work with a network of specialized travel agencies across Europe to help you make the most out of your trip. Whether you're looking to explore the charming streets of Paris, the historic sites of Germany, or the beautiful landscapes of Belgium, we can assist you in creating a seamless and unforgettable travel experience. Let us know your interests and we’ll take care of the rest!

Can I request anything that's not on the website

Yes you can. And we will help you. In fact (almost) anything is possible.

Why are there no other destinations specified?

This is a new and upgraded website and it's work in progress. We're adding new and existing destinations in the near future.

Is the Netherlands accessible for people with a disability?

This is a very difficult question to answer. Accessibility involves particular places and people. It can not be generalized for a country, city, neighborhood or even a building. Each person needs different kinds of access. A person can have a physical disability, visual or hearing impairment, be chronically sick, be pregnant, be short or tall, be senior, have children or carry heavy bags.

I have access needs, can I travel to the Netherlands by myself?

Accessible Travel Netherlands wants to encourage and support people with less mobility to travel individually. For this reason we organize accommodation, transport, tours and excursions that fit your access needs. Additionally, we can arrange mobility equipment that will be delivered at your accommodation.

Does Accessible Travel Netherlands only provide information?

No, we are specialized in organizing holidays for people with access needs. If you need help arranging your accommodations, transport and activities in the Netherlands: please contact us by e-mailing to info@accessibletravel.nl.

Is the Rijksmuseum accessible for wheelchairs?

The interior of the rijksmuseum is accessible for people with strollers, wheelchairs and electric wheelchairs. At the entrance wheelchairs are available for use. For people that can not visit the museum independently, an assistant can enter the museum for free. The Rijksmuseum allows guide dogs and offers audiotours. 

Is the Van Gogh Museum accessible for wheelchairs?

The interior of the Van Gogh Museum is accessible for people with strollers and wheelchairs. The museum has elevators and no bumps. At the entrance you will find a wheelchair elevator. The museum offers audiotours and allows guide dogs.

Is the canal cruise accessible for wheelchair users?

We can assist you in finding and booking tickets for accessible boats to ensure a comfortable and enjoyable experience. Additionally, you can purchase these tickets through us at a discounted price. Please let us know your specific needs, and we’ll make all the necessary arrangements for you.