Hear, hear!
The team at Accessible Travel in NL provided me with an excellent service recently when I needed to arrange for the rental of a mobility scooter and wheelchair. My mother came to visit and she has some mobility restrictions, and her entire trip would have been spoiled if she couldn't get this equipment. Erik provided me with all the options of the different types of equipment, pricing and other details.
What started as a stressful situation turned into a very pleasant experience, all due to the friendly assistance from this team. It's such a delight to work with someone who cares!
Date of experience: June 14, 2022
Accessible Travel saved our lives! My 88 year old mobility-impaired dad was visiting Amsterdam from the US. We got by without a wheelchair while here but in a total panic we realized he’d need one for our train trip to Berlin. Unfortunately, we hadn’t even thought about needing a chair until the day before! Veroniek responded immediately and was able to get us a wheelchair on the same day. We would have been lost without it and we are immensely grateful for the incredible last minute service we received from Accessible Travel.
Date of experience: May 10, 2019
Roel was my guide while in Amsterdam. I am a quadriplegic that can use a manual chair if not too far and too steep plus I am legally blind. I was by myself because I made a mistake on plane tickets and my husband was not going to meet me till the next day. So I signed up with accessible travel and it was a great decision! My guide Roel showed me really interesting areas of Amsterdam chosen based on my likes. He had so much knowledge of the history, culture and background of the area it was fascinating and very much worth while !
Date of experience: June 03, 2019
Service was as descrbed-a timely delivery and pick up. While planning my emails and many questions were answered! I would select a different model of assistance next time based on our experience in the city, but we were novices at scooters and didn't know any better. If we had been experienced riders, it would have been perfect!
Date of experience: May 14, 2019
Everything was perfect. Easy to book the scooter, on time delivery and pick up. Having the scooter made it a breeze to get around city streets, even for a first time user. Customer service was outstanding. Every email answered almost immediately by the friendly and experienced staff. Will book again on our next trip.
Date of experience: January 04, 2020
The service from AccessibleTravelNL has been brilliant. Great price, excellent service. Punctual delivery/collection. My dad said the buggy made his trip so great because it was so comfortable and easy to use. My dad got out and about in a way I didn’t expect. He really enjoyed his visit. Thank you so much for making my parents’ trip so easy and helping to make it enjoyable.
Date of experience: December 28, 2019
I must commend you on your service. We ordered a wheelchair to help my father to get around Amsterdam because he has a bad chest. I cannot thank you enough for your help and first class service. The chair was at the hotel to meet us allowing us to us it immediately. Thank you so much for helping us create memories by taking him everywhere with us. Absolutely awesome xxx
Date of experience: January 07, 2020
Excellent service for individuals in an electric wheelchair. The service was prompt, well trained and equipped, as well as dependable/reliable. The dispatcher and driver were in contact via our mobile phone as soon as we landed. They were able to accommodate the wheelchair passenger and two companions each with a suitcase and carry-on. The vehicle was clean and well maintained. This is a first rate accessibility service.
Date of experience: January 15, 2019
Always an amazing experience with Veroniek and Dyonne! I've been on two accessible river cruises and many shore excursions and tours they have arranged, and it's always been fun, easy, and memorable. Highly recommend to any and all wheelchair users!!!
Date of experience: September 27, 2019
The AccessibletravelNL is the best place to start a vacation to the beautiful Netherlands for handicapped people.
I have tried it and can only say good things about this blessed organization ... Veroniek is so nice and understand everything who needs to be done for disabled person...
Because of such organization in Holland I am sure that I will be traveling again to holland...
All you guys that has some special needs who want to visit in Holland,rest assured that you will be taken care by wonderful people from AccessibletravelNL...
Shlomo Reichani
Date of experience: October 31, 2019
We worked with Dyonne at Accessible Travel; who was most helpful in arranging our trip including multiple day trips in and outside of Amsterdam. The scooter rental arranged by Dyonne was invaluable and the company provided great customer support answering questions even in the evening. The tours set up by Dyonne and those we set up ourselves were all accessible as promised. The transfer company provided prompt service to and from the various locations. All in all our trip to the Netherlands was the best way to explore the country and celebrate our 40th anniversary. Had a great time! I highly recommend this company.
Date of experience: July 19, 2019
I happened upon Accessible Travel NL quite by accident while surfing the ‘net. I am totally amazed at the products provided to the public with mobility issues. My only regret is that I didn’t take advantage of more of their offers! Why didn’t I? It’s because I’m relatively new at being partially disabled and thought I could get by on my own. Wrong! I would have greatly benefitted from booking more than just my scooter.
I have learned that if there is someone willing to help, take the help. Don’t let pride stand in your way. I will not hesitate to rely on Accessible Travel NL next time I’m in Amsterdam. The people there are amazing and truly want you to have a fantastic, barrier-free time when in their country.
Thank you,
Barb K
Date of experience: March 05, 2020
Without AccessibletravelNL my 86 year old mother would not have been about to visit Amsterdam again.
The staff that assisted me on the phone were kind and helpful.
Thank you for making this trip possible for my mother.
Date of experience: April 16, 2019
Great way to see the city, especially considering I'd thought I couldn't go due to my mobility challenges. Assistance with the aid of a lift allowed me to get in and out of the boat with no problems at all.
Thanks for making this possible!
Date of experience: September 10, 2019
Everything was perfect. Delivered before we arrived. Great piece of equipment. Needed it because of a foot injury.
Made for a very very pleasant visit to Leiden. My husband said it was the first time I wasn't crabby with all the walking. He too has some limitations due to Parkinson's and when we made a wrong turn he could sit down and wait while I went ahead to see if I could figure out where we were.
Date of experience: September 09, 2019
Finding this company enable us to tour Rotterdam end elsewhere more comfortably.
It was very pleasant to deal with such competent and helpful people.
Well done
Date of experience: October 02, 2019
I found the team at Accessible Travel NL extremely helpful and honest. They were quick to answer all questions and went out of their way to help in anyway. I would not hesitate to recommend them.
Date of experience: July 25, 2019
The experience was good.
All aspects were clarified on the phone and the chair arrived on the due date at the time indicated.
The wheelchair was good and useful in facilitating my wife's movements around the city.
I would recommend AccessibletravelNL to all those planning to utilise their services!
Date of experience: July 25, 2019
I recently visited Amsterdam and while there, I toured with Accessible Travel Netherlands. Veroniek arranged everything, from our museum visits and excursions to accessible transportation to and from the airport. She made it an easy process and we were able to truly enjoy the city. I would highly recommend Accessible Travel Netherlands and will be using their services again myself if I’m ever back in Amsterdam.
Date of experience: January 15, 2019
We have booked various tours through Accessible Travel NL, and they always conduct themselves with the highest professionalism. Quick in answering emails, and great service. We highly recommend them.
Date of experience: October 14, 2019
Employees great, nothing was a problem for them, even when we wanted to change the type of Wheelchair after the Original one was delivered(on time)
Would highly recommend them
Date of experience: August 02, 2019
Amazing product and service. I would not have been able to show my grandparents Haarlem without your help. The deliveries were on time and the product exceptional!!
I am incredibly grateful.
Date of experience: July 12, 2019
We ordered a mobility scooter for Amsterdam, it came on time and was picked up on time. The mobility guide sent to show accessible routes and establishments was very helpful. Would highly recommend Accessible Travel.
Date of experience: May 26, 2019
Excellent equipment delivered exactly when scheduled. I would use this company in the future whenever I need something to help one of our guests to The Netherlands.
Date of experience: April 29, 2019
Delivery and pick up of our wheelchair was very prompt to our river cruise in Amsterdam as promised.
Price is very reasonable for the one week rental.
Date of experience: May 07, 2019
The scooter we hired was waiting at the hotel when we arrived.
It was brand new and although a bit on the large side it was perfect when we were outside.
We nicknamed it 'The Rolls Royce' as it was so impressive.
Will hire from these people again.
Date of experience: May 03, 2019
The equipment I rented was in perfect working condition and exactly what my mother needed (rolator, wheelchair and shower chair). The prices were also very affordable.
Date of experience: May 02, 2019
Accessible for electric power wheelchair, informative and friendly. A great way to spend a few hours. Highly recommend this company.
Date of experience: August 30, 2019
A very good service by Accessible Travel NL. it's a responsive team who care about making a good holiday for customers.
Date of experience: November 01, 2019
Everyone was very helpful and responded quickly to my many questions. Will definitely recommend them and will use them again in the future.
Date of experience: November 09, 2019
It was an amazing experience, the service was very good, the trycicle was super ok. I will use your service next time for sure:)
Date of experience: April 30, 2019
I found AccessibletravelNl to be a wonderful professional and friendly organisation which went out of their way to help and to arrange excursions. I will certainly use them again when I travel to the Netherlands.
Date of experience: January 14, 2020
My mum was very happy and comfortable she felt no different from her commode chair back home.
Date of experience: September 10, 2019
Great service.... we had a wheelchair delivered to our hotel prior to our arrival ... the chair was very easy to push, clean and comfortable..... thanks for making our stay so easy
Date of experience: December 16, 2019
Very good service. Would highly recommend and would use again 🙂
Thank you for a enjoyable accessible canal tour
Date of experience: October 30, 2019
Accessible Travel Netherlands provided an excellent, friendly and knowledgeable service. The accommodation, equipment and transport arranged met my needs exactly, and ensured that I truly enjoyed my first trip to the Netherlands. I wouldn't hesitate in recommending ATN to friends and family.
Date of experience: April 30, 2019
I have fully satisfied with the mobility scooter and the way it was serviced. Without this, I could not enjoy my stay in Leiden this much. Thank you very much.
Date of experience: July 30, 2019
Reliable...good drop off and pick up right to house...great service and follow up...definite recommendations !!
Date of experience: December 30, 2019
