Accessibility of public transport in The Hague
The Hague is equipped with an outstanding public transport system. Over 30 bus and tramlines will take you efficiently and safely to your destination in and around the Hague.
HTM is the public transport company that’s in charge of operating trams, the light rail connection to Zoetermeer (RandstadRail) and buses in the Hague and near regions. The light rail connection is operated in cooperation with RET, the public transport company that’s based in Rotterdam.
Like other major metropolitan areas in the Netherlands, The Hague offers a number of park-and-ride facilities at the edge of the city. This makes it easy to park your car and then take public transport to the city center or Scheveningen for example.
Taking a mobility scooter into the tram or bus
Passengers using a wheelchair can make use of all forms of public transportation in The Hague. For increased accessibility, there are ramps present at the stops of the trams. You can check the accessibility of stops at haltescan.nl.
The red and beige tram is an older line of trams in The Hague and runs on the route of tram 1, 6, 12, and 16. Because of its entry with three steps, the red and beige tram is not accessible for wheelchair users or people with severe limited mobility.
Both the RandstadRail trams and the R-net trams have a leveled entrance from the platform, so you can easily get in and out with a wheelchair, mobility scooter or with a walker. Passengers can travel in a wheelchair, electric wheelchair and mobility scooter, provided it fits within the dimensions of 120 cm long, 70 cm wide and 109 cm high.
The buses in The Hague, operated by HTMbuzz, are wheelchair-accessible and specially equipped for people with a visual impairment. The buses are also equipped with a boarding and alighting plate. Passengers can travel in a wheelchair, provided it fits within the dimensions of 120 cm long, 70 cm wide and 109 cm high. Mobility scooters and other electrically driven wheelchairs may not be taken on the bus.
Bus 28 is a new bus, which runs on electricity. This bus is wheelchair-accessible and passengers with a wheelchair, electric wheelchair, visual impairment or limited mobility can make use of this bus.
Paying for public transportation in The Hague
The most common form of payment for public transportation in the Netherlands is the OV-chipkaart and The Hague is no exception. If you do not own an OV-chipkaart, you can pay for your fare in cash. If your stay in The Hague is of short duration, the best option would be to buy the three-day travel ticket, offered by HTM. This card can be bought at the HTM Service Points at the Den Haag Centraal, Den Haag HS and Zoetermeer Centrum-West stations, as well as VVV Den Haag (tourist agency shop in the Stadhuis in the center of The Hague) and at some hotels.
Another form of public transportation in The Hague and near regions is the RegioTaxi Haaglanden. Priced between regular public transportation and taxi fares, RegioTaxi Haaglanden is specially equipped for travelers with limited mobility.
Videos about public transportation in The Hague
Voorall, an organization which represents the interests of residents of The Hague with a disability, has made couple of videos which showcase how to use public transportation with a disability in The Hague, in cooperation with HTM. Their website provides these videos and more information about public transportation in The Hague. Unfortunately, both the website and the videos are currently only available in Dutch. The link of the page: https://voorall.nl/index.php/nieuwsbriefartikelen/810-met-een-beperking-met-de-tram-mee-kijk-nu-hoe-het-werkt-film
For other options to get around in the Netherlands, we have published the articles below: