Accessibility of public transport in The Hague: The Hague is equipped with an outstanding public transport system. Over 30 bus and tramlines will take you efficiently and safely to your destination in and around the Hague.
HTM is the public transport company that’s in charge of operating trams, the light rail connection to Zoetermeer (RandstadRail) and buses in the Hague and near regions. The light rail connection is operated in cooperation with RET, the public transport company that’s based in Rotterdam.
Like other major metropolitan areas in the Netherlands, The Hague offers a number of park-and-ride facilities at the edge of the city. This makes it easy to park your car and then take public transport to the city center or Scheveningen for example.
Accessibility of public transport in The Hague
Taking a mobility scooter into the tram or bus
Passengers using a wheelchair can make use of all forms of public transportation in The Hague. For increased accessibility, there are ramps present at the stops of the trams. You can check the accessibility of stops at haltescan.nl.
The red and beige tram is an older line of trams in The Hague and runs on the route of tram 1, 6, and 12. Because of its entry with three steps, the red and beige tram is not accessible for wheelchair users or people with severe limited mobility.
Both the RandstadRail trams and the R-net trams have a leveled entrance from the platform, so you can easily get in and out with a wheelchair, mobility scooter or with a walker. Passengers can travel in a wheelchair, electric wheelchair and mobility scooter, provided it fits within the dimensions of 120 cm long, 70 cm wide and 109 cm high.
The buses in The Hague, operated by HTMbuzz, are wheelchair-accessible and specially equipped for people with a visual impairment. The buses are also equipped with a boarding and alighting plate. Passengers can travel in a wheelchair, provided it fits within the dimensions of 120 cm long, 70 cm wide and 109 cm high. Mobility scooters and other electrically driven wheelchairs may not be taken on the bus.
Bus 28 is a new bus, which runs on electricity. This bus is wheelchair-accessible and passengers with a wheelchair, electric wheelchair, visual impairment or limited mobility can make use of this bus.
GTL (trams red and beige)
Line: 1, 6, and 12
Entry
– Step with 3 steps
– In the middle of the tram there is a door with a wide entry
– Special places in the GTL trams
The middle section has room for travelers with a stroller or large luggage.
There are some seats close to the tram driver for travellers with a disability.
A folding mobility scooter is allowed on the tram, only if it is folded and does not exceed 120 cm (length) by 70 cm (width) by 109 cm (height)
RandstadRail (white-blue trams)
Tram 2 (partly), 3, 4 and 19
Entry
– Ground floor entry
– Get in at the doors with the sticker ‘Entrance suitable for travelers with a wheelchair’.
– Special places in the RandstadRail trams
There is room for 2 travelers in a wheelchair or mobility scooter. Electric wheelchair and mobility scooter (also foldable) are welcome (size max 120 cm long, 70 cm wide and 109 cm high). There are folding chairs for travelers with a walker. Most stops where the RandstadRailtram stops are accessible, but there are some exceptions (click here to find them).
Avenio (red-gray trams)
Tram 2 (partly), 9, 11, 15, 16, 17 and 19
Entry
– Ground floor entry
– Get in at the middle doors with the ‘Wheelchair entrance’ sticker
– Special places in the Avenio trams
There is room for 2 travelers in a wheelchair or mobility scooter. Electric wheelchairs and mobility scooters (also foldable) are welcome, provided they fit within the size of 120 cm long, 70 cm wide and 109 cm high. There are folding chairs for travelers with a walker. Most of the stops where the Aveniotram stops are accessible, but there are some exceptions.
Electic bus
Bus 28
Entry
– Access through the middle door
– The bus driver operates the extendable board upon request (use the blue button to the right of the door).
– Specific features of the electric bus
There is room for a wheelchair, electric wheelchairs are also welcome. A folding mobility scooter is allowed on the bus, only if it is folded and does not exceed 120 cm (length) by 70 cm (width) by 109 cm (height)
Natural gas bus
All other bus lines
Entry
– Access through the middle door.
– The bus driver operates the extendable board upon request.
– Specific features of the natural gas bus
Accessible to travelers with a manual wheelchair (max 120 cm long, 70 cm wide and 109 cm high). Mobility scooters and other electrically powered wheelchairs are not permitted. A folding mobility scooter is allowed on the bus, only if it is folded and does not exceed 120 cm (length) by 70 cm (width) by 109 cm (height).
Paying for public transportation in The Hague
The most common form of payment for public transportation in the Netherlands is the OV-chipkaart and The Hague is no exception. If you do not own an OV-chipkaart, via card. If your stay in The Hague is of short duration, the best option would be to buy the three-day travel ticket, offered by HTM. This card can be bought at the HTM Service Points at the Den Haag Centraal, Den Haag HS and Zoetermeer Centrum-West stations, as well as VVV Den Haag (tourist agency shop in the Stadhuis in the center of The Hague) and at some hotels.
RegioTaxi Haaglanden
Another form of public transportation in The Hague and near regions is the RegioTaxi Haaglanden. Priced between regular public transportation and taxi fares, RegioTaxi Haaglanden is specially equipped for travelers with limited mobility.
Videos about public transportation in The Hague
Voorall, an organization which represents the interests of residents of The Hague with a disability, has made couple of videos which showcase how to use public transportation with a disability in The Hague, in cooperation with HTM. Their website provides these videos and more information about public transportation in The Hague. Unfortunately, both the website and the videos are currently only available in Dutch. The link of the page: https://voorall.nl/index.php/nieuwsbriefartikelen/810-met-een-beperking-met-de-tram-mee-kijk-nu-hoe-het-werkt-film
About the author
Silvia Causin is a passionate expert in accessible travel, committed to making travel more inclusive for everyone. She shares valuable insights on how to navigate the world with ease, comfort, and confidence.
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